Front Desk Staffing
We offer staffing services to residential buildings in Center City Philadelphia and the Main Line area. We provide staffing for any shift - including overnight. Our staff is computer savvy and can utilize Microsoft Office as well as the internet to assist building management as well as residents. We easily find retailers and service providers and provide printed MapQuest and contact information for residents. We understand the high levels of customer service that your residents deserve and the security that building requires. We also provide valet, doorman, and porter services.
The Four C's of using the Services of Keystone Concierge
• Complete confidentiality - All employees of Keystone Concierge are aware of our strict confidentiality policy. We make it a priority to communicate to our associates that they are not to discuss the goings on of your residents in any public forum.
• Concierge Level Customer Service - Our staff has been trained in guest relations and all have excellent written and oral communication skills. We never answer questions with an "I don't know" unless it is followed with "but I will have an answer for you as soon as possible." As a concierge service we are familiar with the many shops and eateries in the Philadelphia area.
• Consistent Conduct - Our staff members are smart, reliable, and accessible. We are well versed in the effect that our attitudes can have upon any conversation.
• Cost Control - Using our service will eliminate overtime charges for your firm. You will also experience a reduction in costs associated with employees as we will be bear the human resource requirements.
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